Quality Service Charters
As part of our commitment to improving public service standards, a Quality Service Charter has been published for every department and entity within the Public Administration that provides services to the general public. These charters were developed collaboratively with the respective departments and entities and are regularly updated to remain relevant and accurate. Each charter outlines a clear commitment between the department or entity and its customers, ensuring transparency and accountability. They also include essential contact details, making it easier for citizens to reach the right service providers.
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