The Quality Service Charter of the Quality Label awardees represents a formal commitment to delivering excellence in service to clients. It outlines the standards by which clients will be served and includes a comprehensive list of services provided by the department or entity. The Charter also details eligibility criteria, application procedures, and expected timeframes for service delivery. Each Quality Label holder must consistently ensure that its operations align with the standards and timeframes set out in the Quality Service Charter.
Quality Label Charters
