English Maltese
Public Service Logo divider Site Logo
  • About us
    Mission Our Work Publications Organigram
  • Quality Label
    What is the quality label? Awardees
  • Mystery Shopping
    ESF.04.0078 SERVQUAL
  • Charters
    QUALITY LABEL CHARTERS QUALITY SERVICE CHARTERS
  • Contact Us
  • image
    Rate The Public Service Other Initiatives
    Quality Assessments Survey Kiosks
  • About us
    Mission Our Work Publications Organigram
  • Quality Label
    What is the quality label? Awardees
  • Mystery Shopping
    ESF.04.0078 SERVQUAL
  • Charters
    QUALITY LABEL CHARTERS QUALITY SERVICE CHARTERS
  • Contact Us

  • Rate The Public Service
  • Other Initiatives
    Quality Assessments Survey Kiosks

Contact Us

Notice to Users:

 

If your enquiry concerns feedback or a complaint relating to a service provided by the Public Administration, you are requested to contact the relevant department or entity in the first instance. Should you not receive a response, you may subsequently submit your feedback through the Rate the Public Service platform.

 

This service is accessible through the web-based platform via this link provided below, as well as through the official mobile application available for both Apple and Android devices.

 

Thank you for your cooperation.

Image
Directorate Quality of Service 3, Castille Place Valletta VLT 1061 Malta
Image
[email protected]
Image
2200 1833
image
Government Logo
  • About us
  • Quality Label
  • Mystery Shopping
  • Charters
  • Contact Us
Website Footer Icon
Footer Site Logo
  • Terms Of Use
  • Data Protection Policy
  • Cookie Policy
  • Accessibility Statement
This site uses cookies to guarantee you the best experience. If you do not change your settings, we understand that you are accepting the use of cookies automatically. MoreInformation